Mental health toolkit

mental health support

Children and Young People’s Service (CYPS)

Looking after your mental health

The Children and Young People’s Service provides a single service to all children and young people aged 0-18 years living in Newcastle and Gateshead who present with mental health difficulties. This includes children and young people who may be living in difficult and challenging circumstances.

Services for children and young people with a learning disability are provided through collaboration between the Children and Young People’s Services and Community Learning Disability Team.

Services for children and young people experiencing psychosis are provided through collaboration between Children and Young People’s Services and the Early Intervention in Psychosis Team.

The service is able to provide:

  • Assessment, diagnosis and intervention on a range of mental health issues.
  • Intensive response and home-based treatment for those children and young people whose mental health is causing significant concern.
  • A comprehensive transition support package to those young people who are approaching their 18th birthday and may need continuing support as adults.
  • Training, consultation, support and advice to front line staff working in targeted services for children.
  • Eating Disorder  is delivered by The Community Eating Disorder Service (CEDS) 

CNTW Single Point of Access

Looking after your mental health

What is Single Point of Access (SPA)?
SPA is a team of clinicians and call handlers who receive referrals for Children and Young People up to the age of 18 across Newcastle and Gateshead who need support with their mental health.  Following triage, SPA will transfer the referral into the most appropriate service across Getting Help and Getting More Help.

Who can refer into SPA?
Parents, carers, other services, professionals with parental permission, GP, Teachers, Social Services, Paediatrics.

Single point of access
Telephone number: 0303 123 1147


Looking after your mental health provides children and young people a safe, online platform available 24/7, 365 days per year,  where they can explore and access professional and peer support around their emotional wellbeing and mental health.   The service is available for young people aged 11-25 years old across Newcastle and Gateshead

KALMER Counselling Services

Looking after your mental health

9-25 years of age, providing Getting Help services for, mild to moderate learning disabilities, Autism Spectrum Disorder, anxiety, self –confidence, low mood, low self- esteem, transition stress, relationship problems and managing independence.

North East Counselling

Looking after your mental health

4-25 years of age, counselling intervention for anxiety, stress and low mood

Young Minds

Looking after your mental health

Young Minds are the UK’s leading charity fighting for children and young people's mental health.
We want to see a world where no young person feels alone with their mental health, and all young people get the mental health support they need, when they need it, no matter what.

Eating Distress North East

Eating distress 

Having eating distress or an eating disorder, or supporting someone who has, is quite often a distressing and confusing experience.
EDNE offers a range of services for people across North-East England. We are here to help and listen to you, and try to work with people as early as possible into the illness to help stop the eating disorder from becoming more severe.

Getting in touch is the first step – we know it is often also the hardest - we’re here to listen, without judgement, and provide the support you need.

EDNE offers a range of support and help: Counselling Services, a monthly Families & Friends Support Group, Mindfulness courses, Health and Wellbeing workshops throughout the year, Maudsley training courses for families and friends, and we deliver training and education sessions and courses in schools, colleges, workplaces to professionals and the wider community.


Do email us, call or link to us via social media to find out more.

First Steps - Eating Distress North East (

Community Eating Disorder Services (CEDS) South of Tyne

Eating distress 

The Community Eating Disorder Service (CEDS) provides community support and hospital inreach. This specialist eating disorder service supports young people and their families in the community to manage their condition and prevent hospital admission. They provide family based therapy in a range of settings as well as specialist clinical assessment and inreach to paediatric and acute mental health settings.

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