Safeguarding children is everyone’s concern
Everyone who comes into contact with children and families has a role to play. Safeguarding and promoting the welfare of children is defined as:
- protecting children from maltreatment
- preventing impairment of children’s mental and physical health or development
- ensuring that children grow up in circumstances consistent with the provision of safe and effective care
- taking action to enable all children to have the best outcomes
If a child is in immediate danger or left alone, you should contact the police or call an ambulance on 999. There are numerous ways to report concerns about a child. Information on how to report both emergency and non-emergency abuse and neglect of a child is provided here.
As a concerned member of the public, if you suspect or believe a child is suffering or is likely to suffer Significant Harm, including any form of mistreatment or abuse, you should report your concerns. Any referral will be treated in the strictest confidence
Gateshead local hub information
The Emergency Duty Team will help with personal or family problems that reach a crisis at these times. All calls go through to the Gateshead Care Call Service where a telephone operator takes all the calls. This service is the contact point for all council services out of hours. If the phone isn't answered straightaway, please be patient as they will be dealing with another call.
Phone Gateshead Council's Children's Services (in confidence) on:
Office hours: Monday - Friday, 8.30am to 5pm
Out of hours, at night, at weekends and bank holidays